SHIBA & Medicare

SHIBA provides FREE and UNBIASED Medicare advice to anyone receiving Medicare and/or Medicare + Medicaid. 

We want to help you find the very best program for you. 

Additional programs are available to help pay for costs. Talk to us!

SHIBA – Statewide Health Insurance Benefits Advisors

Serving Medicare Clients of Snohomish and Skagit Counties and Camano Island

We are a group of volunteers who help educate people about their Medicare choices.

Our volunteer advisors return calls from 9am to 4pm Monday – Friday.

  For people ALREADY ENROLLED IN MEDICARE​

OPEN ENROLLMENT 2026 (October 15 – December 7)

We are no longer accepting requests for Open Enrollment appointments. All of our appointments through December have been filled. Please see below for other options: 
 
  • SHIBA at the Edmonds Waterfront Center will have a Walk-In Event on Friday, December 5 from 9am-4pm.  This is a First Come – First Served event.
  • Call 1-800-Medicare (1-800-633-4227) or go to  www.medicare.gov for help.  While these phone lines are staffed around the clock in the last days of Open Enrollment, there can be long wait times. 
  • Compare options and plans using the MEDICARE PLAN FINDER  
  • Pick up an Open Enrollment Tool Kit at your local library or senior center. You can also request one be mailed to you or view one here OPEN ENROLLMENT TOOL KIT
  • If you are a KAISER client with a plan that is changing in 2026, call their dedicated Medicare beneficiaries department at 855-832-0353. They have representatives who can enroll you in a plan for 2026.
  • The Office of the Insurance Commissioner is offering online open enrollment Zoom events on select Tuesdays (9:30 – 11:00 am) and Thursdays (5:30 – 7:00 pm).  Go to the calendar at OIC CALENDAR OF EVENTS and look for “Open House” events on Tuesdays and Thursdays.  Once you have selected your date, open that page and click on “Link”.
  • The Office of the Insurance Commissioner has lots of resources available to you. Go to OPEN ENROLLMENT RESOURCES  to check them out. 

 

Medicare Advantage Open Enrollment Period January 1 to March 31   

If you are in a Medicare Advantage Plan you can:                                                            

  1. Switch to another Medicare Advantage Plan from Jan 1 – March 31, 2026
  2. Drop your Medicare Advantage Plan and return to Original Medicare. (However, medical underwriting may be required if you want to enroll in a Medicare Supplement/Medigap policy).  You will also be able to join a separate Medicare drug plan.      
  • Those Whose Medicare Advantage or Part D Plan is Closing at the End of the Year: please click on this link:   OPTIONS

 

For people NEW TO MEDICARE

Welcome to Medicare Presentation​

This live, interactive class will give you an overview of Medicare and the different options you can choose for your specific needs. This will help you have a more productive appointment with a SHIBA advisor. If you are turning 65, new to Medicare or getting ready to retire, this is the place to start!

You will learn about:

·       The basic structure and choices within Medicare (Original Part A&B, Advantage Plans, Part D, Medigaps)

·       Enrollment timelines

·       Options to help pay for your Medicare costs

·       Prescription drug programs

·       How to watch for and prevent Medicare fraud

UPCOMING ONLINE PRESENTATIONS​

How To Reach Us

This presentation is by live interactive Zoom. Registration is required. 

1st Thursday of the Month 1:30-3pm
Click Link HERE for dates

2nd Wednesday of the Month 6-8pm
Click Link HERE for dates

3rd Thursday of the Month 1:30-3pm
Click Link HERE for dates

4th Wednesday of the Month 6-8pm
Click Link HERE for dates
 

How To Reach Us

Email is the fastest way to reach us. (shibasnohomish@gmail.com) Or you can call  425.290.1276 to leave a message on our helpline. Calls are returned in the order they are received but we do our best to get back to you within 48 hours.

Advisors return calls & emails Monday through Friday, 9:00am to 4:00 pm. They will often be calling from a blocked number. You may want to communicate by email if your phone does not accept blocked numbers. 

What Is Shiba?

SHIBA (Statewide Health Insurance Benefits Advisors) is a free, confidential and impartial counseling resource sponsored by the Washington State Office of the Insurance Commissioner. Volunteer advisors will help you understand your rights and options and offer up-to-date information so that you can make an informed decision concerning your health insurance needs.

SHIBA volunteers are highly trained to counsel Medicare-eligible residents of all ages regarding choices, options, and problems with private health insurance, affordable prescription drugs, and Medicare.

Become a SHIBA volunteer!

Help your friends, neighbors and family learn more about health insurance and public programs! Many volunteer opportunities available! SHIBA volunteers receive 30 hours of basic health insurance training, monthly updates and ongoing supervision and support by a staff member of the Office of the Insurance Commissioner. 

Please contact SHIBA Volunteer Coordinator Celeste Virago at celeste.virago@edmondswaterfrontcenter.org for questions or to have an application sent to you.