- New Center
- Shore Pine
- Venue Rental
- Thrift Store
- About Us
- Join Us
Open Enrollment sign-ups start October 2nd
Click Here for Open Enrollment Appointment Request Form
Become a new member or renew your membership.
Programs are available in person.
Our Seniors need your help. Donate to the Helping Hands Fund.
What is currently being offered in the building?
No, Membership is not required to visit or participate in programs at the Waterfront Center, but after you hear about the benefits of membership you will want to join. Anyone can join.
Member and Guest Grievance Procedures
Edmonds Waterfront Center (The Center) has established procedures through which a member or guest may present grievances concerning the activities of The Center or the Thrift Store related to service delivery. The Center shall record and maintain in writing all grievances and actions taken to resolve them. The following procedure is taken in resolving a grievance:
a. The member or guest shall discuss the grievance with an attentive staff member.
b. If the grievance remains unsolved, the member or guest may request a meeting with the CEO. The CEO shall discuss the grievance with the member within two (2) working days after the request for a meeting.
c. If the grievance continues unresolved, the member or guest may request a hearing before the Personnel Committee of the Board of Directors. A hearing will be set up within fourteen (14) calendar days after receipt of the employee’s request.
d. If the grievance remains unresolved, the matter will be brought to the full Board for consideration at the next scheduled Board meeting.
If the above steps have not resolved your concern, you may call Snohomish County Long-Term Care and Aging at (425) 388-7200 and ask to speak with a Long-Term Care and Aging Supervisor.